Terms of service

1. Account Terms

By creating an account with Defrost Jeans, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
Defrost Jeans reserves the right to suspend or terminate accounts found providing false information or engaging in suspicious activity.


2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (update as applicable).
We reserve the right to modify pricing at any time without prior notice.

We accept payments through approved payment gateways and Cash on Delivery (if available). By placing an order, you authorize us to charge the full amount to your selected payment method.


3. Product Descriptions

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, minor variations in color or design may occur due to lighting, screen resolution, or production differences.
Defrost Jeans does not warrant that product descriptions or other content on the website are completely error-free.


4. Order Acceptance

All orders placed on our website are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of pricing errors, suspected fraud, or stock unavailability.
If your order is canceled after payment, a refund will be processed to the original payment method.


5. Shipping and Delivery

We aim to process and ship orders within 1 day . Delivery timelines may vary depending on your location and courier services.
Defrost Jeans is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details.


6. Returns and Refunds

Returns and refunds are subject to our Return Policy.
Products must be returned in unused condition with original tags and packaging within 3 days of delivery.

Refunds will be processed after inspection of the returned item and may take 7 business days to reflect in your account.
Shipping charges (if any) may be non-refundable unless the return is due to our error.

For return requests, contact us at Defrostjeans0@gmail.com.


7. Prohibited Uses

You may not use our website for any unlawful purpose, including but not limited to:

  • Fraudulent transactions

  • Violating intellectual property rights

  • Distributing harmful software or malware

  • Attempting to gain unauthorized access to our systems

We reserve the right to terminate access to users engaging in prohibited activities.


8. Limitation of Liability

Defrost Jeans shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by you for the product purchased.


9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.


10. Changes to Terms

Defrost Jeans reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Terms.


If you have any questions regarding these Terms, please contact us at:
Email: Defrostjeans0@gmail.com